תפיסותיהן של יועצות חינוכיות את הייעוץ החינוכי בימי קורונה: מפגשים בין העמימות המקצועית ובין עמימות המציאות

The COVID-19 epidemic caused some significant changes in the Israeli education system, such as distant, virtual education and affected the typical nature of the counseling encounter, and posed additional major changes in counselor's work. In principle, the role of the educational counselors entails many elements of ambiguity, and when this professional ambiguity meets the ambiguity that emerged from a crisis situation- a new encounter is created. It might encourage searching and creating different ways of coping, which will enable the counselors to perform their work in accordance to the challenges and transformations of this period. Through 18 interviews with educational counselors, we have tried to understand the main complexities and diverse experiences that counselors faced in their work during the COVID-19 pandemic. We identified some of the main challenges of this period, amongst the change in the nature of the counseling encounter and the generation of blurred lines between counselors' private and their professional lives. The study's insights may encourage reexamining the existing working models and even developing more adapted ones for the counselors, as a result of the various challenges associated with times of crisis, such as the COVID-19 epidemic within the overall context of the digital era.