A promise is a promise the effect of commitment devices on computer security intentions

Alisa Frik, Nathan Malkin, Marian Harbach, Eyal Peer, Serge Egelman

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

12 Scopus citations

Abstract

Commitment devices are a technique from behavioral economics that have been shown to mitigate the effects of present bias—the tendency to discount future risks and gains in favor of immediate gratifications. In this paper, we explore the feasibility of using commitment devices to nudge users towards complying with varying online security mitigations. Using two online experiments, with over 1,000 participants total, we offered participants the option to be reminded or to schedule security tasks in the future. We find that both reminders and commitment nudges can increase users’ intentions to install security updates and enable two-factor authentication, but not to configure automatic backups. Using qualitative data, we gain insights into the reasons for postponement and how to improve future nudges. We posit that current nudges may not live up to their full potential, as the timing options offered to users may be too rigid.

Original languageAmerican English
Title of host publicationCHI 2019 - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450359702
DOIs
StatePublished - 2 May 2019
Event2019 CHI Conference on Human Factors in Computing Systems, CHI 2019 - Glasgow, United Kingdom
Duration: 4 May 20199 May 2019

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2019 CHI Conference on Human Factors in Computing Systems, CHI 2019
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/199/05/19

Bibliographical note

Publisher Copyright:
© 2019 Copyright held by the owner/author(s).

Keywords

  • Behavioral economics
  • Commitment devices
  • Decision-making
  • Nudges
  • Usable security

Fingerprint

Dive into the research topics of 'A promise is a promise the effect of commitment devices on computer security intentions'. Together they form a unique fingerprint.

Cite this