TY - JOUR
T1 - Activation and Valence in Responses to Organizational Change
T2 - Development and Validation of the Change Response Circumplex Scale
AU - Oreg, Shaul
AU - Sverdlik, Noga
AU - Paine, Jill W.
AU - Seo, Myeong Gu
N1 - Publisher Copyright:
© 2023 American Psychological Association
PY - 2024
Y1 - 2024
N2 - Organizational members’ responses to organizational change have a key role in determining the success of the change. The predominant conceptualization of responses to change has focused on the valence of responses—the degree to which they are positive (e.g., openness to change) versus negative (e.g., resistance to change). Yet, recent theory suggests that rather than a single continuum, ranging from negative to positive, responses to change are better represented with a bidimensional framework including both a valence-based continuum and an activation-based continuum(active vs. passive; Oreg et al., 2018), comprising a change response circumplex. Based on this theoretical framework, we develop and validate a scale for measuring the four dimensions of the change response circumplex (i.e., change acceptance, change proactivity, change disengagement, change resistance). We conducted five studies in which we develop the scale and demonstrate its content validity (Study 1, N = 208), circumplex structure and construct validity (Study 2, N = 221; Study 3, N = 315), concurrent validity (Study 4, N = 588), and predictive validity (Study 5, N = 146). We also demonstrate the usefulness of distinguishing among the four responses for predicting the amount and types of feedback that change recipients provide, and show the particular value of active responses, above and beyond valence.
AB - Organizational members’ responses to organizational change have a key role in determining the success of the change. The predominant conceptualization of responses to change has focused on the valence of responses—the degree to which they are positive (e.g., openness to change) versus negative (e.g., resistance to change). Yet, recent theory suggests that rather than a single continuum, ranging from negative to positive, responses to change are better represented with a bidimensional framework including both a valence-based continuum and an activation-based continuum(active vs. passive; Oreg et al., 2018), comprising a change response circumplex. Based on this theoretical framework, we develop and validate a scale for measuring the four dimensions of the change response circumplex (i.e., change acceptance, change proactivity, change disengagement, change resistance). We conducted five studies in which we develop the scale and demonstrate its content validity (Study 1, N = 208), circumplex structure and construct validity (Study 2, N = 221; Study 3, N = 315), concurrent validity (Study 4, N = 588), and predictive validity (Study 5, N = 146). We also demonstrate the usefulness of distinguishing among the four responses for predicting the amount and types of feedback that change recipients provide, and show the particular value of active responses, above and beyond valence.
KW - change attitudes
KW - change responses
KW - organizational change
KW - resistance to change
KW - scale development
UR - http://www.scopus.com/inward/record.url?scp=85183204051&partnerID=8YFLogxK
U2 - 10.1037/apl0001132
DO - 10.1037/apl0001132
M3 - ???researchoutput.researchoutputtypes.contributiontojournal.article???
C2 - 37535527
AN - SCOPUS:85183204051
SN - 0021-9010
VL - 109
SP - 135
EP - 155
JO - Journal of Applied Psychology
JF - Journal of Applied Psychology
IS - 1
ER -