Adolescents who turn to service providers for guidance: the perspectives of informal sources of support

Maayan Cohen Goldstein, Moshe Tatar*, Sima Amram Vaknin

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


Research suggests that youth rarely seek formal help for their problems and tend to turn for assistance to those with whom they interact regularly. The current investigations examined the help-seeking patterns of teenagers in their relationships with service providers from the service providers’ perspectives. A preliminary quantitative study (Study 1), based on responses of 424 service providers, examined service providers' view of adolescents’ approach to them. It maps the expectations, considerations, and difficulties that characterise adolescents’ help-seeking efforts as perceived by these professionals. Furthermore, a qualitative study (Study 2), based on 20 semi-structured interviews of hairdressers and driving instructors, enabled a deeper understanding of adolescents’ help-seeking patterns, including the facilitating or constraining aspects of adolescents’ relationships with these service providers.

Original languageAmerican English
JournalBritish Journal of Guidance and Counselling
StateAccepted/In press - 2023

Bibliographical note

Publisher Copyright:
© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.


  • Adolescents` help-seeking
  • driving instructors
  • hairdressers
  • informal sources of support
  • service providers


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