Adoption of new travel information platforms

Sigal Kaplan*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


The new era of travel information technologies have made travel information platforms a powerful tool for increasing travel efficacy and transport planning efficiency alike. From the consumer perspective, travel information can help route planning, way-finding, reducing travel time and stress and coping with unplanned events and system changes. From the planning perspective, travel information platforms can help in increasing strategic planning, real-time system management, as well as improving the system resilience through passive data harvesting and active data sharing by travellers. While nowadays the technological barriers have been largely resolved, the key to travel information platform adoption and compliance remain psychological and social motivators. This short summary provides a guiding path through the most recent body-of-knowledge concerning existing travel information platforms, adoption rates, functional and psychological barriers and motivators as well as the link between travel information and travel behaviour. Future research directions are outlined in the concluding section followed by key studies in the field.

Original languageAmerican English
Title of host publicationInternational Encyclopedia of Transportation
Subtitle of host publicationVolume 1-7
Number of pages5
ISBN (Electronic)9780081026724
ISBN (Print)9780081026717
StatePublished - 1 Jan 2021

Bibliographical note

Publisher Copyright:
© 2021 Elsevier Ltd. All rights reserved


  • ATIS
  • Information platforms for mobility-impaired transport users
  • Travel information
  • VBTC
  • Voluntary travel behaviour change
  • advanced travel information services
  • collaborative travel apps
  • cycling apps
  • multi-modal apps
  • navigation apps
  • route-planners
  • smart-phone travel apps
  • technology acceptance model
  • transit information
  • travel apps
  • travel information sharing


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