Comprehensive viewpoint representations for a deeper understanding of user interactions with debated topics

Tim Draws, Oana Inel, Nava Tintarev, Christian Baden, Benjamin Timmermans

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

18 Scopus citations

Abstract

Research in the area of human information interaction (HII) typically represents viewpoints on debated topics in a binary fashion, as either against or in favor of a given topic (e.g., the feminist movement). This simple taxonomy, however, greatly reduces the latent richness of viewpoints and thereby limits the potential of research and practical applications in this field. Work in the communication sciences has already demonstrated that viewpoints can be represented in much more comprehensive ways, which could enable a deeper understanding of users' interactions with debated topics online. For instance, a viewpoint's stance usually has a degree of strength (e.g., mild or strong), and, even if two viewpoints support or oppose something to the same degree, they may use different logics of evaluation (i.e., underlying reasons). In this paper, we draw from communication science practice to propose a novel, two-dimensional way of representing viewpoints that incorporates a viewpoint's stance degree as well as its logic of evaluation. We show in a case study of tweets on debated topics how our proposed viewpoint label can be obtained via crowdsourcing with acceptable reliability. By analyzing the resulting data set and conducting a user study, we further show that the two-dimensional viewpoint representation we propose allows for more meaningful analyses and diversification interventions compared to current approaches. Finally, we discuss what this novel viewpoint label implies for HII research and how obtaining it may be made cheaper in the future.

Original languageAmerican English
Title of host publicationCHIIR 2022 - Proceedings of the 2022 Conference on Human Information Interaction and Retrieval
PublisherAssociation for Computing Machinery, Inc
Pages135-145
Number of pages11
ISBN (Electronic)9781450391863
DOIs
StatePublished - 14 Mar 2022
Event7th ACM SIGIR Conference on Human Information Interaction and Retrieval, CHIIR 2022 - Virtual, Online, Germany
Duration: 14 Mar 202218 Mar 2022

Publication series

NameCHIIR 2022 - Proceedings of the 2022 Conference on Human Information Interaction and Retrieval

Conference

Conference7th ACM SIGIR Conference on Human Information Interaction and Retrieval, CHIIR 2022
Country/TerritoryGermany
CityVirtual, Online
Period14/03/2218/03/22

Bibliographical note

Publisher Copyright:
© 2022 Owner/Author.

Keywords

  • crowdsourcing
  • debated topic
  • label
  • stance
  • viewpoint

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