Abstract
Information is normally collected to monitor a situation, communicate about it, and gain expertise over time. Yet, current information collection and handling practices in social service settings leads to problems in agencies' abilities to competently perform these functions. We propose a conceptual framework to improve this situation. Focus is on bringing expertise to the front line; meeting information needs at all agency levels; and meeting reporting requirements to the state and federal government. As an example of the way the framework is used, we present the Integrated Information for Foster Care and Adoption (IIS-FCA) implemented in child welfare agencies in Michigan. The paper discusses costs and benefits associated with the IIS-FCA.
Original language | English |
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Pages (from-to) | 1-20 |
Number of pages | 20 |
Journal | Journal of Technology in Human Services |
Volume | 14 |
Issue number | 1 |
State | Published - 1997 |
Keywords
- Child welfare
- Costs and benefits
- Information system implementation