TY - JOUR
T1 - New Avenues for Public Value Management and the Role of Nonprofit Policy Innovation Labs
T2 - Co-Experience and Social Media
AU - Wellstead, Adam
AU - Schmidt, Rowen
AU - Carter, Angie
AU - Gofen, Anat
N1 - Publisher Copyright:
© 2024 Canadian Journal of Nonprofit and Social Economy Research.
PY - 2024/5/24
Y1 - 2024/5/24
N2 - The past decade has witnessed the global rise of policy innovation labs (PILs), many of which are nonprofit organizations. Policymakers have promoted PILs as a novel approach to addressing press-ing economic and social issues. Concurrent with the growing importance of PILs has been the shift to public value management (PVM), which focuses on policy outcomes that benefit the public and the needs and problems in society. One relatively new process raised in the public management literature is co-experience, which considers stakeholders' engagement with public policies or pro-grams within the broader context of life experience. This, the authors argue, is an important con-tribution to public value creation. Social media platforms such as Twitter (now X) are one tool that PILs can employ to assess and develop stakeholder co-experience. The authors analyzed 13,009 Twitter messages largely generated by stakeholders relating to 42 U.S.-based PILs.
AB - The past decade has witnessed the global rise of policy innovation labs (PILs), many of which are nonprofit organizations. Policymakers have promoted PILs as a novel approach to addressing press-ing economic and social issues. Concurrent with the growing importance of PILs has been the shift to public value management (PVM), which focuses on policy outcomes that benefit the public and the needs and problems in society. One relatively new process raised in the public management literature is co-experience, which considers stakeholders' engagement with public policies or pro-grams within the broader context of life experience. This, the authors argue, is an important con-tribution to public value creation. Social media platforms such as Twitter (now X) are one tool that PILs can employ to assess and develop stakeholder co-experience. The authors analyzed 13,009 Twitter messages largely generated by stakeholders relating to 42 U.S.-based PILs.
KW - Twitter
KW - co-experience
KW - nonprofit policy innovation labs
KW - public value management
KW - stakeholder engagement
UR - http://www.scopus.com/inward/record.url?scp=85195308678&partnerID=8YFLogxK
U2 - 10.29173/cjnser668
DO - 10.29173/cjnser668
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AN - SCOPUS:85195308678
SN - 1920-9355
VL - 15
JO - Canadian Journal of Nonprofit and Social Economy Research
JF - Canadian Journal of Nonprofit and Social Economy Research
IS - 1
ER -