TY - JOUR
T1 - Nonprofit and for-profit home carein israel:Clients’ assessments
AU - Schmid, Hillel
PY - 1993/12/13
Y1 - 1993/12/13
N2 - Clients’ assessments of differences between nonprofit and for-profit organizations delivering home care services to Israel’sfrail elderly were studied. No significant differences were foundbetween nonprofit and for-profit providers with respect to organizational efficiency; speed of placement and replacement of home careworkers; responsiveness to clients’ complaints; and supervision ofcare plans, schedules, and service delivery. Systematic differenceswere found, however, in clients' perceptions of workers employedby nonprofit versus for-profit service providers. Tie differences relatedto the home care workers’ adaptation to clients’ needs and wants;how well workers delivered services; and how satisfied clients were with the services received. Indications are that the relatively high efficiency of nonprofit organizations can largely be attributed to theperformance of their home care workers.
AB - Clients’ assessments of differences between nonprofit and for-profit organizations delivering home care services to Israel’sfrail elderly were studied. No significant differences were foundbetween nonprofit and for-profit providers with respect to organizational efficiency; speed of placement and replacement of home careworkers; responsiveness to clients’ complaints; and supervision ofcare plans, schedules, and service delivery. Systematic differenceswere found, however, in clients' perceptions of workers employedby nonprofit versus for-profit service providers. Tie differences relatedto the home care workers’ adaptation to clients’ needs and wants;how well workers delivered services; and how satisfied clients were with the services received. Indications are that the relatively high efficiency of nonprofit organizations can largely be attributed to theperformance of their home care workers.
UR - http://www.scopus.com/inward/record.url?scp=0027898313&partnerID=8YFLogxK
U2 - 10.1300/J031v05n03_06
DO - 10.1300/J031v05n03_06
M3 - ???researchoutput.researchoutputtypes.contributiontojournal.article???
C2 - 10186844
AN - SCOPUS:0027898313
SN - 0895-9420
VL - 5
SP - 95
EP - 115
JO - Journal of Aging and Social Policy
JF - Journal of Aging and Social Policy
IS - 3
ER -