Regulating an observable M/M/1 queue

Moshe Haviv, Binyamin Oz*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

19 Scopus citations

Abstract

Naor (1969) was the first to observe that in observable queues, customers' joining behavior may not coincide with the socially optimal one. The question then is how to regulate the system such that customers, while minding their own utility, will decide to join only when it is advised by society. After reviewing some existing mechanisms (some involving money transfers and some not), we suggest novel ones that do not involve money transfers and possess some advantages over the existing ones.

Original languageEnglish
Pages (from-to)196-198
Number of pages3
JournalOperations Research Letters
Volume44
Issue number2
DOIs
StatePublished - Mar 2016

Bibliographical note

Publisher Copyright:
© 2016 Elsevier B.V. All rights reserved.

Keywords

  • Observable queue
  • Regulation of a queue
  • Strategic behavior in queue

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