TY - JOUR
T1 - The influence of feedback on mood
T2 - Linear effects on pleasantness and curvilinear effects on arousal
AU - Kluger, Avraham N.
AU - Lewinsohn, Shai
AU - Aiello, John R.
PY - 1994/11
Y1 - 1994/11
N2 - We investigated the effects of feedback (grades) on two primary mood dimensions - Pleasantness and Arousal. We hypothesized that (a) cognitive comparisons of feedback to multiple standards yield cognitive appraisals of feedback sign, and that (b) feedback sign has a linear effect on harm/benefit appraisal, which influences mood Pleasantness, and a curvilinear effect on need for action appraisal, which influences Arousal. In Study 1 (N = 281), grades (a proxy for the sign of feedback-norm discrepancy) had a linear relationship with Pleasantness and a U-shaped relationship with Arousal. In addition, subjects who received grades had higher Arousal than control subjects. Study 2 (N = 226) replicated the results of Study 1 and showed that after controlling for the relationship of grades with Pleasantness and Arousal, the sign of feedback-expectation discrepancy (a second standard) also had a linear relationship with Pleasantness and a U-shaped relationship with Arousal.
AB - We investigated the effects of feedback (grades) on two primary mood dimensions - Pleasantness and Arousal. We hypothesized that (a) cognitive comparisons of feedback to multiple standards yield cognitive appraisals of feedback sign, and that (b) feedback sign has a linear effect on harm/benefit appraisal, which influences mood Pleasantness, and a curvilinear effect on need for action appraisal, which influences Arousal. In Study 1 (N = 281), grades (a proxy for the sign of feedback-norm discrepancy) had a linear relationship with Pleasantness and a U-shaped relationship with Arousal. In addition, subjects who received grades had higher Arousal than control subjects. Study 2 (N = 226) replicated the results of Study 1 and showed that after controlling for the relationship of grades with Pleasantness and Arousal, the sign of feedback-expectation discrepancy (a second standard) also had a linear relationship with Pleasantness and a U-shaped relationship with Arousal.
UR - http://www.scopus.com/inward/record.url?scp=0000383377&partnerID=8YFLogxK
U2 - 10.1006/obhd.1994.1084
DO - 10.1006/obhd.1994.1084
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AN - SCOPUS:0000383377
SN - 0749-5978
VL - 60
SP - 276
EP - 299
JO - Organizational Behavior and Human Decision Processes
JF - Organizational Behavior and Human Decision Processes
IS - 2
ER -