The influence of social information and self-expertise on emergent task allocation in virtual groups

Shinnosuke Nakayama, David Diner, Jacob G. Holland, Guy Bloch, Maurizio Porfiri*, Oded Nov

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

Dynamic group coordination facilitates adaptive division of labor in response to group-level changes. Yet, little is known about how it can be operationalized in online collaborations among individuals with limited information about each other. We hypothesized that simple social information about the task distribution of others can elicit emergent task allocation. We conducted an online experiment where participants analyze images of a polluted canal by freely switching between two tasks: creating keyword-based tags for images and categorizing existing tags. During the task execution, we presented experimentally manipulated information about the contrasting group-level task distributions. Participants did not change the effort allocation between the tasks when they were notified that the group is deficient in workers in the task they intrinsically prefer. By contrast, they allocated more effort to the less preferred task than they would intrinsically do when their intrinsic effort allocation counterbalances the current distribution of workers in the group. Such behavioral changes were observed more strongly among those with higher skills in the less preferred task. Our results demonstrate the possibility of optimizing group coordination through design interventions at the individual level that lead to spontaneous adaption of division of labor at the group level. When participants were provided information about the group-level task distribution, they tend to allocate more effort to the task against their intrinsic preference.

Original languageAmerican English
Article number16
JournalFrontiers in Ecology and Evolution
Volume6
Issue numberFEB
DOIs
StatePublished - 21 Feb 2018

Bibliographical note

Funding Information:
This work was supported by the National Academies Keck Futures Initiative under grant CB9 and the National Science Foundation under grant numbers BCS 1124795, CBET 1547864, CMMI 1644828, and IIS 1149745.

Publisher Copyright:
© 2018 Nakayama, Diner, Holland, Bloch, Porfiri and Nov.

Keywords

  • Behavioral plasticity
  • Citizen science
  • Collective behavior
  • Content creation
  • Content curation
  • Crowdsourcing
  • Division of labor

Fingerprint

Dive into the research topics of 'The influence of social information and self-expertise on emergent task allocation in virtual groups'. Together they form a unique fingerprint.

Cite this