The past, present, and future of consumer research

  • Maayan S. Malter*
  • , Morris B. Holbrook
  • , Barbara E. Kahn
  • , Jeffrey R. Parker
  • , Donald R. Lehmann
  • *Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

83 Scopus citations

Abstract

In this article, we document the evolution of research trends (concepts, methods, and aims) within the field of consumer behavior, from the time of its early development to the present day, as a multidisciplinary area of research within marketing. We describe current changes in retailing and real-world consumption and offer suggestions on how to use observations of consumption phenomena to generate new and interesting consumer behavior research questions. Consumption continues to change with technological advancements and shifts in consumers’ values and goals. We cannot know the exact shape of things to come, but we polled a sample of leading scholars and summarize their predictions on where the field may be headed in the next twenty years.

Original languageEnglish
Pages (from-to)137-149
Number of pages13
JournalMarketing Letters
Volume31
Issue number2-3
DOIs
StatePublished - 1 Sep 2020
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2020, Springer Science+Business Media, LLC, part of Springer Nature.

Keywords

  • Consumer behavior
  • Consumer culture theory
  • Information processing
  • Judgement and decision-making

Fingerprint

Dive into the research topics of 'The past, present, and future of consumer research'. Together they form a unique fingerprint.

Cite this