Trust-oriented affordances: A five-country study of news trustworthiness and its socio-technical articulations

Tali Aharoni*, Keren Tenenboim-Weinblatt, Neta Kligler-Vilenchik, Pablo Boczkowski, Kaori Hayashi, Eugenia Mitchelstein, Mikko Villi

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

Research on trust has come to the forefront of communication studies. Beyond the dominant focus on informational trust and its country-specific articulations, trustworthiness evaluations can relate to the materiality of news and its global manifestations. Especially in digital algorithmic environments, understanding news trustworthiness requires a holistic approach, which combines informational and socio-technical aspects while addressing both institutional and interpersonal trust. Drawing on 488 in-depth interviews with media consumers in Argentina, Finland, Israel, Japan, and the United States, this article investigates news (dis)trust from the lens of socio-materiality. The six trust-oriented affordances we identified—selectivity, interactivity, customization, searchability, information abundance, and immediacy—reveal important socio-technical commonalities that underlie news trust across countries. These affordances, moreover, point to an interplay of trust and self-agency. Taken together, the findings illuminate the lived experience of news trust as manifested across cultures and offer a broader understanding of trustworthiness within current media ecology.

Original languageAmerican English
JournalNew Media and Society
DOIs
StateAccepted/In press - 2022

Bibliographical note

Publisher Copyright:
© The Author(s) 2022.

Keywords

  • Affordances
  • audience studies
  • comparative research
  • in-depth interviews
  • news consumption
  • trust

Fingerprint

Dive into the research topics of 'Trust-oriented affordances: A five-country study of news trustworthiness and its socio-technical articulations'. Together they form a unique fingerprint.

Cite this