| Original language | English |
|---|---|
| Journal | Harvard Business Review |
| Volume | 90 |
| Issue number | 9 |
| State | Published - Sep 2012 |
| Externally published | Yes |
Who gave that hotel five stars? The concierge...
Dina Mayzlin*, Yaniv Dover, Judith Chevalier
*Corresponding author for this work
Research output: Contribution to journal › Article › peer-review
2
Scopus
citations